Refund policy
At TinyBlooms.online, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.
Returns
We accept returns within 30 days of receiving your order. To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be in the original packaging.
- Proof of purchase or order confirmation is required.
Certain items may not be eligible for return due to hygiene or safety reasons, including opened baby products or personalized items.
Refunds
Once your return is received and inspected, we will notify you regarding the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping costs are non-refundable unless the item arrived damaged, defective, or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or refund as quickly as possible.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
TinyBlooms.online
204-3193 Walnut St Kelowna BC V1W 3T6
Phone: (604) 418-5722
Email: support@tinyblooms.online